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Terms of Service

Last Updated: November 18, 2023

1. Introduction

Welcome to Ammeshaple Car Rentals. These Terms of Service ("Terms") govern your use of our website located at ammeshaple.com (the "Website") and our car rental services (collectively, the "Services"), operated by Ammeshaple Pte Ltd.

By accessing our Website or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Website or use our Services.

2. Eligibility

To use our Services, you must:

  • Be at least 21 years of age
  • Possess a valid driver's license for at least 1 year
  • Meet our credit card or debit card requirements
  • For non-residents of Singapore, possess a valid international driving permit

We reserve the right to refuse service to anyone for any reason at any time.

3. Reservation and Rental

3.1 Reservation

Reservations can be made through our Website, by phone, or in person at one of our locations. A reservation is only confirmed after you receive a confirmation email or SMS from us.

3.2 Required Documents

At the time of pickup, you must present:

  • A valid driver's license
  • A valid credit card in the renter's name
  • For non-Singapore residents, a passport and an international driving permit

3.3 Security Deposit

A security deposit is required at the time of pickup. The amount will depend on the vehicle category and rental duration. The deposit will be refunded upon return of the vehicle in good condition.

4. Vehicle Use

4.1 Authorized Drivers

Only the individual(s) named in the rental agreement may drive the rented vehicle. Any additional drivers must be registered beforehand and meet our eligibility requirements.

4.2 Prohibited Uses

The following uses of our vehicles are prohibited:

  • Driving under the influence of alcohol, drugs, or any other substance that impairs your ability to drive
  • Using the vehicle for illegal activities
  • Using the vehicle for commercial purposes without prior written consent
  • Using the vehicle for racing or speed testing
  • Driving outside of Singapore without prior written consent
  • Transporting more passengers than there are seat belts in the vehicle
  • Towing or pushing anything

5. Fees and Payments

5.1 Rental Charges

Rental charges will be calculated based on the vehicle type, rental duration, and any additional services requested. A detailed breakdown will be provided at the time of reservation.

5.2 Additional Charges

Additional charges may apply, including but not limited to:

  • Late return fees
  • Fuel charges (if the vehicle is not returned with the same level of fuel as at pickup)
  • Cleaning fees (for excessive dirt or odors)
  • Traffic or parking violation fees
  • Toll charges
  • Damage repair costs

5.3 Payment Methods

We accept major credit cards including Visa, MasterCard, and American Express. Cash payments are not accepted for security reasons.

6. Insurance and Liability

6.1 Basic Insurance

All our rental vehicles come with basic insurance coverage. This includes:

  • Third-party liability
  • Collision damage waiver with excess
  • Theft protection with excess

6.2 Additional Insurance

Additional insurance options are available for purchase, including:

  • Full coverage (reduces excess to zero)
  • Personal accident insurance
  • Personal belongings insurance

6.3 Customer Liability

You are responsible for any damage to the vehicle that is not covered by insurance, including:

  • Damage resulting from prohibited uses
  • Damage to tires, windshields, or undercarriage
  • Loss of vehicle keys or documentation
  • Any excess or deductible amounts specified in the rental agreement

7. Vehicle Return

7.1 Return Procedure

The vehicle must be returned to the agreed location at the agreed date and time. A staff member will inspect the vehicle for any damage and verify the fuel level.

7.2 Late Returns

If you anticipate returning the vehicle later than the agreed time, you must notify us at least 4 hours in advance. Late return fees will apply unless the delay is pre-approved.

7.3 Early Returns

If you return the vehicle earlier than the agreed return date, you may not be eligible for a refund of the unused rental days.

8. Cancellation and Modifications

8.1 Cancellation Policy

Our cancellation policy is as follows:

  • Cancellations made more than 48 hours before pickup: Full refund
  • Cancellations made 24-48 hours before pickup: 50% refund
  • Cancellations made less than 24 hours before pickup: No refund
  • No-shows: No refund and reservation cancelled after 2 hours

8.2 Reservation Modifications

Modifications to your reservation can be made at no cost if done more than 24 hours before pickup. Changes made within 24 hours may incur a modification fee.

9. Website Use

9.1 Account Registration

You may need to create an account to use certain features of our Website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

9.2 Intellectual Property

The content on our Website, including text, graphics, logos, images, and software, is the property of Ammeshaple and is protected by copyright and other intellectual property laws.

9.3 Prohibited Activities

When using our Website, you agree not to:

  • Use the Website in any way that violates any applicable law or regulation
  • Attempt to gain unauthorized access to our servers or systems
  • Engage in any activity that disrupts or interferes with our Website
  • Collect or harvest any information from the Website without our permission

10. Limitation of Liability

To the maximum extent permitted by law, Ammeshaple shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, resulting from your use of the Services or your inability to use the Services.

11. Indemnification

You agree to indemnify and hold Ammeshaple and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on this page and updating the "Last Updated" date at the top.

Your continued use of the Services after any such change constitutes your acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms, please contact us:

By email: [email protected]

By phone: +65 6123 4567

By mail: 391A Orchard Road, #12-01, Singapore 238873

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Your trusted car rental service in Singapore since 2015.

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